Website terms of use
The rules for using this website, written to be read. These terms cover the website itself. The services you buy from us are covered by our Terms and Conditions.
The short version
- Prices are confirmed in your quote.Prices on the site exclude VAT. Your exact price is the one in your written quote.
- Our content is ours.Read it, share links to it, print it for your business. Please don’t copy it for your own site.
- Services have their own terms.When you order, our Terms and Conditions and your order form apply.
Who we are
This website is run by UK Wholesale Direct Ltd, trading as UK Wholesale. We’re registered in England and Wales under company number 05522535, and our registered office is Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA.
You can reach us on 0161 850 1288 or through our contact page.
Using this website
By using this website you agree to these terms. If you don’t agree, please don’t use the site.
These terms only cover use of the website. If you order a service from us, that service is provided under our Terms and Conditions and your order. If anything here conflicts with those, they take priority.
Our services are designed for businesses. If you’re using the site as a consumer, nothing in these terms affects your statutory rights.
Prices, quotes and offers
- Prices exclude VAT unless we say otherwise, as is normal for business telecoms.
- Prices and offers shown on the site invite you to get a quote. They aren’t a contract in themselves. Your price is the one confirmed in your written quote or order.
- Where an offer has its own conditions, such as an introductory price for a set number of months, they’re shown with the offer and apply to it.
- Our price-beat promise for business line rental works as described on our cheapest line rental page.
- We work hard to keep every price accurate. If we find an error, we’ll tell you before you commit to anything.
The information on this site
We keep the site up to date and check what we publish, but it’s general information, not advice for your particular setup. Before you rely on it for a decision, such as how the copper switch-off affects your alarm or card machine, talk to us and we’ll confirm what applies to you.
We may change, update or remove anything on the site at any time.
Our content
The text, graphics, logos, images and design of this website belong to us or the people who license them to us, and are protected by copyright and trade mark law.
You’re welcome to view the site, print pages and share links for your own business purposes. You may not copy, republish or sell our content, or use our name or logo, without our written permission.
Fair use of the site
Please don’t:
- use the site for anything unlawful or fraudulent
- try to gain unauthorised access to the site, its servers or any connected system
- introduce viruses or other harmful code, or attack the site in any way
- scrape or harvest the site in a way that puts a load on it, or for building a competing service
- send false or misleading information through our forms
We may block access for anyone who does.
Quote requests and forms
When you send us a quote request or message, please make sure the details are accurate and that you’re allowed to share them. We’ll use them to reply to you, as explained in our privacy policy. Sending a request doesn’t commit you to anything.
Links to other websites
Where we link to other websites, such as Ofcom, Openreach or Trustpilot, it’s for your information. We don’t control those sites and aren’t responsible for their content or how they use your data.
Availability and liability
We aim to keep the site running and secure, but we can’t promise it will always be available or free of errors. We use security measures to protect it, and we recommend you use your own up-to-date antivirus software.
The website is provided free of charge. As far as the law allows, we’re not liable for any loss of profit, revenue, business, data or goodwill, or for any indirect loss, arising from your use of the website or your reliance on its content. Our responsibilities for the services we supply are set out in our Terms and Conditions.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited or excluded by law.
Privacy, changes and law
How we use personal information is explained in our privacy policy, and how we use cookies in our cookie policy.
We may update these terms from time to time. The date at the top shows when they last changed, and the version on this page is the one that applies.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.
Questions?
Call 0161 850 1288 or use our contact page. We’re happy to explain anything here.